Terms & Conditions

These terms apply to your use of chancerywatches.com and to purchases made from Chancery Watch House.

About us

Chancery Watch House operates as a digital-first luxury watch marketplace from Coldbath Square, Farringdon, London, United Kingdom, EC1R, United Kingdom.

Using this website

You must be 18 or over to purchase. You agree to provide accurate information when placing orders and to use the site only for lawful purposes. We may update these terms from time to time; continued use constitutes acceptance of the current version.

Products & pricing

All prices are displayed in GBP and include VAT where applicable. We describe watches as accurately as possible; images are of the actual item unless stated otherwise. We reserve the right to decline an order before acceptance — for example, if an item has sold or a pricing error occurred.

Orders & payment

A contract is formed when we confirm your order by email. Payment is taken in accordance with the method selected at checkout. Finance orders are subject to additional lender terms where applicable.

Delivery

See our Delivery Information for shipping terms, timescales, and insurance.

Returns

Your statutory rights and our returns policy are set out on our Returns Policy page.

Limitation of liability

Nothing in these terms limits your statutory rights as a consumer. Our liability is limited to the purchase price of the relevant item except where prohibited by law.

Contact

Questions about these terms: support@chancerywatches.com or Contact Us.